Privacy Policy

Privacy Policy

Introduction

Welcome to https://repair-quality-verification.collision-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products offered through these platforms. However, it is important to emphasize that this privacy statement does not extend to third-party websites, applications, or services linked from our site. Each of these external platforms has its own privacy policies governing user data collection and usage.

Processing Activities

This policy is designed to guide interactions between you (the user) and our company when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any website associated with this Privacy Statement.
  3. You engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal information to enhance your experience and provide our services effectively:

  • Account Information: Details required to create and manage your user account, including usernames and passwords.
  • Payment Information: Data related to transactions made through our platform, such as credit/debit card numbers, expiration dates, and payment history.
  • Financial Information: This may include bank account details or investment portfolios shared for financial services.
  • Purchase Information: Records of products or services purchased from us, including order details and purchase history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, for location services and personalized content.
  • Location Data: Information about your geographical location when you interact with our services, often used to provide localized content.
  • Feedback: Your responses to surveys, reviews, or feedback forms help us improve our products and services.
  • Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms (e.g., profile pictures, public posts).
  • Product Information: Details about the products you show interest in or purchase, including preferences and customization options.

We obtain this data through various means, including direct user input, tracking technologies, and third-party service providers.

Cookies

Our website employs cookies to enhance user experience and provide valuable analytics. Cookies are small text files stored on your browser that serve several purposes:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as allowing you to navigate through pages.
  • Preference Cookies: Customizing your settings and preferences, like language selection.
  • Analytics Cookies: Used to gather insights about how visitors interact with our site, helping us improve performance.

Users have the option to control non-essential cookies through our Cookie Manager, providing transparency over data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the purpose has been met or the data is no longer needed, we securely delete or anonymize your information.

Security Measures

The protection of your data is of utmost importance to us. We have implemented robust security measures to safeguard personal information:

  • Employing encryption for data transmission and storage to protect against unauthorized access.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Correcting any inaccurate or incomplete data we possess.
  • Erase/Delete: Asking us to delete or remove your data from our systems (where applicable).
  • Restriction: Limiting the use or processing of your personal data under certain circumstances.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your data exercise.
  • Appeals/Complaints: Filing appeals or complaints with our privacy team regarding data handling.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring transparency and user awareness.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

We value your trust in our company, and this Privacy Policy demonstrates our commitment to protecting your personal information.